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API ReferenceTrustpilot

Trustpilot API

Business review platform — profiles, reviews, search, and categories.

  • Businesses: Get business profiles by domain
  • Reviews: Paginated reviews with star/language filters
  • Search: Find businesses by keyword
  • Categories: Browse and search business categories
  • Suggestions: Autocomplete business name suggestions

Businesses

GET /trustpilot/businesses/:domain — 2 credits

Get business profile by domain.

ParamTypeRequiredDefaultDescription
domainstringYes—Business domain (e.g. www.amazon.com, stripe.com)
curl -H "x-api-key: sk_byc_xxx" \
  https://api.bycrawl.com/trustpilot/businesses/www.amazon.com

Response

{
  "id": "46ad346800006400050092d0",
  "displayName": "Amazon",
  "identifyingName": "www.amazon.com",
  "websiteUrl": "https://www.amazon.com",
  "numberOfReviews": 44451,
  "trustScore": 1.7,
  "stars": 1.5,
  "profileImageUrl": "//s3-eu-west-1.amazonaws.com/tpd/screenshots/46ad346800006400050092d0/198x149.png",
  "isClaimed": true,
  "isClosed": false,
  "categories": [
    { "id": "book_store", "name": "Book Store", "isPrimary": true }
  ],
  "contactInfo": {
    "email": "",
    "address": "",
    "city": "",
    "country": "GB",
    "phone": "",
    "zipCode": ""
  },
  "activity": {
    "hasSubscription": false,
    "isAskingForReviews": false,
    "claimedDate": "2015-02-18T19:08:43.000Z",
    "replyPercentage": 0,
    "averageDaysToReply": 0
  }
}

GET /trustpilot/businesses/:domain/reviews — 2 credits

Get reviews for a business.

ParamTypeRequiredDefaultDescription
domainstringYes—Business domain
pageintegerNo1Page number (1-100)
sortstringNorecencySort order: recency, relevance
starsintegerNo—Filter by star rating (1-5)
languagesstringNoallLanguage filter ISO code (e.g. en, all)
curl -H "x-api-key: sk_byc_xxx" \
  "https://api.bycrawl.com/trustpilot/businesses/www.amazon.com/reviews?page=1&stars=5"

Response

{
  "reviews": [
    {
      "id": "69b5f6971e4eed0a09382028",
      "title": "Late on most of their shipments",
      "text": "I do not know what is going on...",
      "rating": 1,
      "language": "en",
      "likes": 0,
      "dates": {
        "experiencedDate": "2026-03-14T00:00:00.000Z",
        "publishedDate": "2026-03-15T02:00:23.000Z",
        "updatedDate": null
      },
      "consumer": {
        "id": "5a05b9c10000ff000ae0d9dc",
        "displayName": "KEITH GAYLORD",
        "numberOfReviews": 46,
        "countryCode": "US",
        "imageUrl": "https://user-images.trustpilot.com/5a05b9c10000ff000ae0d9dc/73x73.png",
        "isVerified": false
      },
      "reply": null,
      "isVerified": false,
      "source": "Organic"
    }
  ],
  "pagination": {
    "currentPage": 1,
    "totalPages": 2102,
    "totalCount": 42031,
    "perPage": 20
  },
  "filters": {
    "sort": "recency",
    "stars": null,
    "languages": "all"
  }
}

GET /trustpilot/businesses/search — 2 credits

Search for businesses on Trustpilot.

ParamTypeRequiredDefaultDescription
qstringYes—Search query
pageintegerNo1Page number (1-100)
curl -H "x-api-key: sk_byc_xxx" \
  "https://api.bycrawl.com/trustpilot/businesses/search?q=stripe"

Response

{
  "businesses": [
    {
      "businessUnitId": "50489e6800006400051ae0d6",
      "displayName": "Stripe",
      "identifyingName": "stripe.com",
      "numberOfReviews": 16886,
      "trustScore": 1.8,
      "stars": 2,
      "logoUrl": "//s3-eu-west-1.amazonaws.com/tpd/logos/50489e6800006400051ae0d6/0x0.png",
      "websiteUrl": "https://stripe.com",
      "verified": true,
      "categories": [
        { "id": "payment_service", "name": "Payment Service" }
      ],
      "location": {
        "country": "United States",
        "city": "San Francisco",
        "street": "510 Townsend Street",
        "postcode": "94103"
      }
    }
  ],
  "pagination": {
    "currentPage": 1,
    "totalPages": 43,
    "totalResults": 211
  }
}

Categories

GET /trustpilot/categories/search — 1 credit

Search Trustpilot business categories.

ParamTypeRequiredDefaultDescription
qstringYes—Search query for categories
curl -H "x-api-key: sk_byc_xxx" \
  "https://api.bycrawl.com/trustpilot/categories/search?q=payment"

Response

[
  { "id": "bank", "name": "Bank", "parentId": "money_insurance" },
  { "id": "savings_bank", "name": "Savings Bank", "parentId": "money_insurance" }
]

Suggestions

GET /trustpilot/suggestions — 1 credit

Get business name autocomplete suggestions (text-only).

ParamTypeRequiredDefaultDescription
qstringYes—Search query for autocomplete
curl -H "x-api-key: sk_byc_xxx" \
  "https://api.bycrawl.com/trustpilot/suggestions?q=stripe"

Response

[
  { "query": "Stripe" },
  { "query": "Stripe Atlas" }
]
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